Set Temporary Door Unlock Schedule

Campus Managers and Pastors have access to set temporary unlock schedules.  These schedules can be set for a length of time or a specific time range.  You can also follow these same steps to set a door to temporarily lock when the schedule normally has it unlocked.

This tutorial will use the Genetec WebApp.  This is a web interface to the Genetec system and only needs a web browser and internet connection.  You do NOT need to connect to a VPN or Remote Desktop.  Yay!

You may also view the video walkthrough.

Navigate to Door you want to modify

1.  Log into the Genetec WebApp using your username and password given to you by IT/Security  https://sc.northway.org/WebApp/

2.  From your camera/door list, navigate to the door you wish to modify and double click.

  • If there is an associated camera with the door, it will automatically bring up the live feed.
  • If there is more than one camera that can view the door, they will be listed under the name of the door.  Just press the > to view them.

Unlock Door

This will immediately unlock the door.  It will stay unlocked for the set time that it remains open when someone uses a badge.  This is typically six seconds.

1.  Press the Lock icon next to the name of the door.

Unlock Door for 5 minutes

This will unlock the door as soon as you press Save.  It will then stay unlocked for the set amount of time then re-lock according the previous lock schedule.

1.  Press the three stacked dots and choose “Override unlock schedules”

2.  Choose the toggle switch to be the Unlock icon.  Set your length of time.  Choose Save.

3.  Choose “Continue” to confirm the change.

Unlock Door for a specific time range.

1. Follow the same steps as above except adjust the Specific Date range

Cancel Override

If an override is active and is no longer necessary, you can cancel the override.

1.  Press the vertical three dots

2.  Choose “Cancel Override”

3.  Press Continue to confirm change.