Add Shared Mailbox to Outlook Mail Client

Shared mailboxes are a great way for a team to communicate with outside entities.  They can be easily created and used by users.

The Outlook mail client will not automatically add the shared mailbox to your left navigation.  You can then interact with it like any other mailbox.  

Sending Email From the Shared Mailbox

1.  Open your Outlook mail client and draft a new email.

2.  Select “Options” from top and choose “From”

3.  Click the new “From” box and select “Other Email Address…”

4.  Type the email address of the shared mailbox and press “OK”

All future email drafts will now have the From option where you can choose which email address to send from.  By default, your personal email address will be selected.  Any emails you are replying to will use the From email address of the inbox of the original email.