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Adding a Printer

Adding printers is a simple process that can be done easily by any user.  You will also need to be on the same network/campus as the printer you are trying to add.  Printing to NW printers only works on the campus network, not Mobile or Guest.If you need to use the finisher for Snoopy or Woodstoc...

Adding Apple MDM Profile

Apple Mobile Device Management (MDM) allows us to remotely manage Apple device settings.  This method allows us to make changes without having to be at the physical machine.  This will increase IT security and reliability as well as saving time for IT staff.The IT department will enable MDM on ou...

Screen Share from Mac to a TV

We have TVs mounted in most conference rooms.  Most of the TVs mounted have Apple AirPlay available.  If this is the case, then you can easily mirror your desktop to the TV for meetings.   Connecting Make sure you are connected to the local campus WiFi. Click the Control Center icon int he up...

Off boarding - Returning North Way IT Assets

North Way IT assets can be returned to your supervisor on your last day.  BEFORE giving them to your supervisor, there are a few steps you will need to take.  Failure to follow these steps could, especially for Mac users, could result in a total loss of the Macbook/iPad.IT will erase the device 3...

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